FOR USERS AGED 21 AND ABOVE ONLY

Responsible Gambling with jom88

jom88 believes that playing online should be an enjoyable and controlled activity. We provide a range of tools and resources to help every player manage their time and money wisely — so that the playing experience stays fun, not burdensome.

24/7 Support
Configurable Deposit Limits
Self-Exclusion Tools
Internationally Licensed

Responsible gambling is not just a slogan — it is a core policy that underpins every aspect of jom88's operations. We operate under an international licence and take seriously our responsibility to ensure this platform is only accessed by those who are of legal age, and used in a healthy and controlled manner.

Every player has a different playing pattern. Some play for entertainment after work, others enjoy the competition in sports betting. Whatever your motivation, responsible gambling means you set limits, understand the risks, and always maintain a balance between gaming and everyday life.

jom88 does not intend for you to depend on this platform. Instead, we want you to return because you enjoy it — not because you feel compelled to. This is where our account management tools and responsible gambling guides play an important role.

Important Reminder

⚠️ Gambling is only permitted for individuals aged 21 and above. If you feel that gambling is starting to have a negative impact on your finances, relationships or mental health, please contact our support team or use the self-exclusion tool available in your account.

Player Protection Tools and Policies

jom88 provides a set of tools that let you control your playing experience directly from your account.

Deposit Limits

Set a daily, weekly or monthly deposit limit to ensure you only use money you can afford to allocate for entertainment. This limit can be adjusted through your account settings.

Session Time Limits

We allow you to set a session time limit so you do not unknowingly spend too much time on the platform. When the limit is reached, the system will notify you automatically.

Self-Exclusion

Choose to exclude yourself temporarily or permanently from the jom88 platform. This option is available in your account and can be activated at any time without complicated conditions.

Temporary Break

In addition to permanent exclusion, you can choose a short break of 24 hours, 7 days or 30 days. This period gives you space to think and step back without having to close your account entirely.

Loss Limits

Set the maximum amount of loss you are willing to accept within a given period. Once this limit is reached, you will not be able to make additional deposits until the limit period ends.

24/7 Live Support

Our support team can be reached via live chat and email in Malay and English at all times. If you have any concerns related to gambling, we are ready to help without any judgement.

When Gambling Starts to Become a Problem

Problem gambling develops gradually. Many people do not realise they have crossed a safe boundary until it affects their finances and relationships. Recognise these warning signs early so you can act before the situation gets worse.

Remember

Recognising the early signs does not mean you are weak — it means you are smart and responsible towards yourself.

  • Feeling the need to increase the amount you bet to get the same level of satisfaction as before.
  • Chasing losses — continuing to gamble in the hope of recovering money that has been lost.
  • Lying to family members or friends about how much time or money is spent on gambling.
  • Using money that should go towards basic needs such as rent, bills or food to gamble.
  • Feeling restless, irritable or stressed when trying to reduce or stop gambling.
  • Using gambling as the main way to cope with stress, sadness or other life problems.
  • Neglecting responsibilities at work, school or in the family due to time spent gambling.

How to Activate Self-Exclusion at jom88

The self-exclusion process at jom88 is designed to be simple and fast. You do not need to wait or go through a lengthy process — protection is within your reach.

01

Log In to Your Account

Access your jom88 account using your registered username and password.

02

Open Account Settings

Go to the profile settings section and look for the "Responsible Gambling" or "Account Security" menu.

03

Select Your Exclusion Period

Choose whether you want a temporary break (24 hours to 30 days) or to exclude yourself permanently.

04

Contact Support

If you run into any difficulties, contact our support team via 24/7 live chat for immediate assistance.

Financial Control

Manage Your Money Wisely

The minimum deposit at jom88 is RM30 and the minimum withdrawal is RM50. Setting clear limits before you play is one of the most effective responsible gambling practices.

Daily Deposit Limit

Set the maximum amount you can deposit in a day. This ensures you do not overspend in a single long session.

Weekly and Monthly Deposit Limits

Plan your entertainment budget over a longer period with weekly or monthly limits to keep gambling within your budget.

Maximum Loss Limit

Set the maximum loss you are willing to bear within a given period. Once this limit is reached, you cannot make further deposits.

Session Time Limit

Time passes quickly when you are in the middle of a game. A session time limit ensures you are always aware of how long you have been playing.

Play Responsibly at jom88

jom88 welcomes players who play wisely and in a controlled manner. Register your account today and enjoy a safe playing experience backed by comprehensive protection tools. Remember — the minimum deposit is only RM30 and withdrawals are processed within 15 minutes to 2 hours.

FAQ

Questions About Responsible Gambling

The minimum age at jom88 is 21. This aligns with player protection standards under our international licence. All players are required to submit proof of age during the account verification process. Anyone under age is strictly prohibited from using this platform.

You can set a deposit limit through your account settings after logging in. Look for the "Responsible Gambling" menu and select the type of limit that suits you — daily, weekly or monthly. The limit takes effect immediately and can be lowered at any time, but increasing a limit requires a processing period to ensure your safety.

When you activate self-exclusion, your account will be blocked from making any deposits or joining games for the period you select. Any remaining balance in your account can still be withdrawn. You will not receive any promotional communications from jom88 during the exclusion period.

Yes. The jom88 support team is available 24 hours a day, 7 days a week via live chat on the platform and by email in Malay and English. If you or someone you care about is showing signs of problem gambling, contact us directly and our team will help connect you with the right resources and manage your account settings.

jom88 carries out a strict identity verification (KYC) process for every new account. Players are required to submit a valid identification document such as a MyKad or passport. Accounts that do not meet the age verification requirements will not be permitted to make deposits or withdrawals.

A temporary break lets you pause your account for a set period — typically 24 hours, 7 days or 30 days. After that period, your account becomes active again automatically. Permanent self-exclusion is a long-term commitment where your account is closed permanently and cannot be reopened. Both options are available in your account settings.