Terms & Conditions jom88

1. Definitions and Interpretation

In this terms and conditions document, the following words and expressions carry the meanings stated unless the context requires a different interpretation:

• "Platform" refers to the jom88 website accessible at jom88.onl together with all services, games and features provided within it.
• "User" or "you" refers to any individual who registers, logs in or uses the jom88 platform in any capacity.
• "Account" refers to a registered user account created through the official jom88 registration process.
• "jom88" or "we" refers to the platform operator operating under international licensing.
• "Balance" refers to the total funds in a user's account at any given time, including cash and eligible bonus credits.
• "Bonus" refers to any free credits, deposit match, cashback or any promotional value credited by jom88 to a user's account.
• "Wagering Requirement" refers to the number of times a bonus must be wagered before any winnings from that bonus can be withdrawn.

2. User Eligibility

Use of the jom88 platform is restricted to individuals who meet all of the following eligibility requirements:

• Users must be at least 21 years old at the time of registration and throughout the period of platform use.
• Users must reside in an area where online gambling is not explicitly prohibited by local laws applicable to them.
• Users must not be on any self-exclusion list of a recognised responsible gambling programme.
• Users must have full legal capacity to enter into a binding agreement.
• Employees, agents, contractors or immediate family members of parties involved in operating jom88 are not eligible to register as gaming users.

3. Account Registration

Each user is only permitted to register and maintain one active account on the jom88 platform. Holding multiple accounts by a single individual is a serious violation of these terms.

When registering, users are required to provide accurate, correct and current information. Information that may be required includes:

• Full name as shown on the identity card (MyKad) or valid travel document
• Valid date of birth for age verification
• An active email address that can be used for official communication
• A valid mobile phone number
• A unique and confidential password

jom88 reserves the right to request identity verification documents at any time as part of the Know Your Customer (KYC) procedure. Failure to provide the required documents within the specified period may result in the account being suspended or closed.

4. Deposits and Payments

jom88 accepts deposits via the following payment methods: Touch 'n Go eWallet, DuitNow, online banking via FPX and cryptocurrency including USDT, BTC and ETH.

• Minimum deposit amount: RM30 for all payment methods.
• All deposits must originate from a legitimate financial source and must be funds belonging to the user.
• Deposits using a third party's card or account are prohibited.
• Any attempt to make fraudulent deposits or engage in money laundering will be reported to the relevant authorities.
• jom88 does not bear any charges or fees imposed by third-party payment service providers.

5. Withdrawals

Users are entitled to withdraw their cash balance (excluding bonuses that have not met the wagering requirements) subject to the following conditions:

• Minimum withdrawal amount: RM50.
• Processing time: between 15 minutes and 2 hours depending on the chosen method and the time the request is submitted.
• Withdrawals are only allowed to an account or digital wallet registered in the same user's name.
• jom88 reserves the right to delay processing withdrawals for the purpose of identity verification or investigation of suspicious activity.
• Any taxes, duties or charges related to withdrawals are entirely the user's responsibility.

6. Bonuses and Promotions

jom88 offers various bonuses and promotions from time to time. All bonuses are subject to specific terms set for each respective promotion.

For the Welcome Bonus, the general terms are as follows:

• A bonus of 100% of the first deposit up to a maximum of RM300 will be credited automatically.
• Calculation example: Deposit RM100 → Bonus RM100 → Balance RM200 → Wagering requirement RM100 × 10 = RM1,000 must be reached before the bonus can be withdrawn.
• Another example: Deposit RM800 → Bonus RM300 (maximum cap) → Balance RM1,100 → Wagering requirement RM300 × 10 = RM3,000.
• Bonuses cannot be withdrawn directly — only winnings earned after the wagering requirements are met are eligible for withdrawal.
• Attempts to abuse the bonus system, including hedge betting or using multiple accounts to obtain bonuses, may result in account termination.

The jom88 VIP programme offers weekly cashback across four tiers: Bronze (cashback up to 0.3%), Silver (up to 0.6%), Gold (up to 0.9%) and Platinum (up to 1.2%). Advancement to a higher tier is based on playing activity and user loyalty.

7. Game Rules

All games available on the jom88 platform are operated in accordance with the rules set by their respective game providers. Users are responsible for understanding the rules of each game before placing bets.

• Game results produced by the system are final and cannot be disputed on technical grounds unless there is clear evidence of a system failure.
• In the event of a technical disruption during a game session, jom88 will use system records to determine a fair outcome for the bet.
• Use of automation software, bots or any unauthorised method to influence game outcomes is prohibited and may result in account termination and forfeiture of all balances.
• Collaboration between players to manipulate live casino game outcomes is a serious violation of these terms.

8. User Conduct

jom88 users are required to behave courteously and responsibly when using the platform. The following are prohibited:

• Using offensive, threatening or abusive language towards support staff or other users
• Spreading false or misleading information about the jom88 platform
• Accessing another user's account without authorisation
• Carrying out any activity that may compromise the integrity of the system or the security of the platform
• Sharing account login credentials with any other party

9. Security and Privacy

jom88 uses industry-standard encryption technology to protect all user data and financial transactions. Our full privacy policy explaining how we collect, use and protect your personal data is available on the Privacy Policy page.

• Users are fully responsible for the security of their password and login information.
• jom88 recommends that users change their password regularly and not use the same password on other platforms.
• If a user suspects their account has been compromised, they must contact jom88 support immediately.

10. Responsible Gambling

jom88 is committed to responsible gambling practices and provides various tools to help users manage their playing habits:

• Deposit limits — users can set daily, weekly or monthly deposit limits through account settings.
• Temporary self-exclusion — users can request a break from the platform for a chosen period.
• Permanent self-exclusion — users who feel they have a problem with gambling can apply for permanent self-exclusion.
• jom88 provides links to responsible gambling resources on the Responsible Gambling page.

11. Limitation of Liability

To the extent permitted by applicable law, jom88 shall not be liable for:

• Any financial losses suffered by users as a result of unfavourable game outcomes
• Service disruptions caused by factors beyond jom88's control, such as internet outages, third-party server failures, or natural disasters
• Losses arising from a user's own breach of these terms
• Any taxes or financial liabilities arising from a user's winnings on this platform

jom88 does not guarantee that the platform will always be error-free or available without interruption. We work to provide a stable service and will notify users of any scheduled maintenance.

12. Termination and Restrictions

jom88 reserves the right, at its sole discretion, to suspend, restrict, or close any user account in the following circumstances:

• Suspected or confirmed breach of any term in this document
• Fraudulent activity, money laundering, or abuse of the bonus system
• Multiple accounts held by the same individual
• Users who are found not to meet the minimum age requirement of 21 years
• Instructions from relevant regulatory or law enforcement authorities

In cases where an account is terminated due to fraud or breach of terms, jom88 reserves the right to forfeit all balances including pending withdrawals. For account closures requested by the user or due to technical reasons, any valid cash balance will be processed for withdrawal.

13. Amendments to Terms

jom88 reserves the right to amend, update, or replace any part of these terms and conditions at any time without prior notice. Changes take effect immediately upon publication on the platform.

Users are responsible for reviewing this terms page periodically. Continued use of the jom88 platform after any changes are published is considered acceptance of the amended terms.

14. Governing Law

These terms and conditions are governed by and interpreted in accordance with the laws of the jurisdiction in which jom88 is licensed to operate. Any disputes arising from or relating to these terms will be resolved through the arbitration procedures set by the relevant licensing authority.

Users acknowledge that they are responsible for ensuring that participation in online gambling is lawful under the laws applicable in their area of residence. jom88 makes no representation or warranty regarding the legality of using the platform by users from any particular jurisdiction.

15. Contact Us

If you have any questions, concerns, or complaints regarding these terms and conditions, the jom88 support team is ready to assist you through the following channels:

• Live chat: Available 24 hours a day, 7 days a week directly within the platform
• Email: [email protected]
• Service languages: Malay and English

For more information on how we handle your personal data, please refer to our Privacy Policy. For responsible gambling guidance, visit our Responsible Gambling page.